If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Users can cancel and request a refund for the rest of their subscriptions in just a few steps in their account dashboard. Please check the table below for how the refund calculations are done.
*This policy does not apply to reseller plans. Reseller plans are nonrefundable.
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please Open Ticket. We are a full-service provider and help with everything from ordering to installation.
Requesting a Refund
You can request cancellation by opening a support ticket on the billing department.
